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WATER HEATERS • BUTLER CO. & PITTSBURGH
Hot Water Services
When You Need It
A failing water heater is a problem you notice immediately. Pelles has been solving water heater issues for Mars and Cranberry Township homeowners since 1997. We offer prompt, honest service for every make and model, tank or tankless.

29 YEARS
Serving Mars & Butler County
TANK & TANKLESS
All system types
FREE QUOTES
On new installations
TANK VS. TANKLESS WATER HEATERS
Which type is right for your home?
There’s no single right answer for every home. Choosing between a tank and tankless water heater comes down to your household’s hot water needs, your budget, and how much space you have to work with. Traditional tank water heaters store and heat a set amount of water, making them a reliable, budget-friendly choice for many homes. Tankless systems heat water on demand, which means you get a continuous supply of hot water without the standby energy loss of a traditional tank.

Traditional tank
Reliable, familiar, widely available
Stores a set amount of hot water and reheats as needed. Lower upfront cost, straightforward maintenance, and works with every fuel type. Best for most standard Butler County homes.

Tankless/on-demand
Reliable, familiar, widely available
Heats water only when you need it, so no standby energy loss. Uses roughly half the energy of a tank system and takes up much less space. Higher upfront cost but lower long-term operating costs.
OUR WATER HEATER SERVICES
Everything your water heater
needs, covered
From routine maintenance to full system replacement, Pelles Heating & Cooling handles it all. Our technicians work on both tank and tankless water heaters, so no matter what type you have, we know how to keep it running the way it should.
If your water heater is leaking, making strange noises, or simply not producing hot water like it used to, we’ll diagnose the issue and get it fixed. We also help homeowners plan ahead when it’s time for a new system. So whether you’re upgrading for efficiency or replacing an aging unit, our team will guide you toward the right choice for your home.
WATER HEATER REPAIR
Our experts quickly diagnose what’s wrong and provide a flat-rate price before any work starts. We repair all brands: Ruud, A.O. Smith, Rheem, Kenmore, American Standard, and Bradford White.
WATER HEATER REPLACEMENT
Most water heaters last about 10 years. When it’s time, we’ll help you choose the right replacement. Plus, all new installation quotes come at no cost to you.
WATER HEATER MAINTENANCE
Periodic tune-ups scrub grime from the pilot light, test coupling sturdiness, and catch small issues before they become failures. Regular service extends your unit’s life significantly.
TANKLESS WATER HEATERS
On-demand hot water using roughly half the energy of a traditional tank. We install, repair, replace, and maintain tankless systems. Be sure to ask about going tank-free.
WHAT TO LOOK FOR
4 things your water heater
contractor should have
Experience with both tank and tankless systems
Not every technician is well versed in both types of water heaters. Look for a company that regularly installs and services tank and tankless systems, so you know you’re getting knowledgeable advice no matter which type you have.
Proper licensing and certification
A qualified water heater expert should carry the right licenses and certifications for your area. This ensures the work meets local codes and safety standards, giving you peace of mind that the job is done right. (Pelles: License #PA029720)
Honest, upfront assessments
The right expert won’t push you toward an unnecessary repair or replacement. They'll give you a clear, honest explanation of what’s wrong and what your options are, so you can make the decision that works best for your home and budget.
A strong local reputation
A company with a long history in your community has likely earned that reputation through consistent, reliable work. Look for reviews, testimonials, and years of service that show a proven track record.

FAQS
Common questions our customers have about water heaters
Traditional tank water heaters generally last between 8 and 12 years, while tankless systems can last 20 years or more with proper care. Age isn’t the only factor though. Water quality, usage habits, and regular maintenance all play a role in how long your unit lasts. If your water heater is getting up there in years, our team can help you decide whether repair or replacement makes more sense.
This can happen for a few reasons, including a failing heating element, a broken dip tube, or simply a tank that’s too small for your household’s needs. If you’re constantly running out of hot water, it may be time for an inspection or an upgrade to a larger or tankless system.
This is usually caused by sediment buildup at the bottom of the tank. As the water heats, it moves around the sediment, creating those popping or rumbling sounds. Regular flushing and maintenance can help prevent this buildup and keep your system running quietly and efficiently.
At Pelles, we recommend having your water heater checked once a year. Regular maintenance helps catch small issues early, extends the life of your unit, and keeps it running efficiently. It’s a small investment that can save you from a bigger headache down the road.
If your unit is still under 10 years old and the repair is minor, fixing it usually makes sense. But if it’s older, requires frequent repairs, or is no longer running efficiently, replacement is often the smarter long-term choice. Our technicians will give you an honest assessment so you can make the decision that’s right for your home and budget.
It depends on your household’s hot water usage, budget, and available space. Tank water heaters tend to cost less upfront and are a solid choice for smaller households or simpler hot water needs. Tankless systems cost more initially but offer continuous hot water and lower long-term energy use. This makes them a great fit for larger households or anyone looking to maximize efficiency. Our technicians can walk you through both options and help you find the right match for your home.
Honest service. Comfort you can count on. Here in your community.
- Adams Township
- Allison Park
- Bakerstown
- Bakerstown Station
- Bradford Woods
- Butler
- Callery
- Cranberry Township
- Criders Corners
- Evans City
- Fernway
- Fox Run
- Gibsonia
- Glade Mills
- Hampton
- Hampton Township
- Mars
- Marshall Township
- McCandless
- McFann
- Myoma
- Ogle
- Pine Run
- Pine-Richland
- Saxonburg
- Seven Fields
- Strables Corners
- Thorn Hill
- Unionville
- Valencia
- Warrendale
- Watters
- Wexford
- Zelienople
Hot water trouble? We’ve got you covered.
Whether it’s a leak, a strange noise, or no hot water at all, you don’t have to deal with it alone. From quick repairs to full system replacements, Pelles Heating & Cooling has the experience to handle any water heater issue. We’ve been a trusted name in Southern Butler County and north of Pittsburgh since 1997. Contact us today and let our technicians take care of the rest.
